Today, we’re announcing a major change in how we handle customer support. — Due to the growth of our Jump Start customer base over our ThemeForest customer base, the support forums have become much less efficient recently and harder for us to manage on our servers. On July 1, 2016, we’ll be closing the forums from new replies, and will be handling all future support requests through a new private, email ticket system.
- Jason Bobich
- 2 months ago